If the Digital Signage Player sends too many emails
StrandVision has a digital signage system that automatically emails the technical contact if a digital signage player that has been running for more than an hour stops playing. The system also sends an email letting them know that it is running again when they fix the internet connection. Sometimes this email comes when you turn the pc off for the night.
Digital Signage Solution Tracks Inactivity
What we currently have in place is a digital signage monitoring system that only reports digital signage inactivity of 60 minutes or more between 1 hour after the business hour opening time and 1 hour before the closing time.
Setup Digital Signage Player Hours
In order to get these messages to stop, set the business hours to within 60 minutes of when it powers off and powers back on each day. The digital signage player business hours can be set by clicking on the your account, your company, hours tab after you log in. Also, if you are paying for 24×7 playback with the streaming video package. you can set that up in the same business hours configuration area.