StrandVision Digital Signage

715-235-SIGN (7446) | www.StrandVision.com

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Rebuild Your StrandVision Digital Media Player

Convert an ISO DVD image to a bootable usb flash drive for the Linux Player

The following are instructions for rebuilding your StrandVision Linux Digital Media Players from CentOS to Ubuntu 22.04 LTS. The process will be to create a bootable USB flash drive from a Windows workstation and boot from it on the StrandVision player. It is easiest if you use your normal workstation to build the bootable flash drive. If you have any questions, please call support at or email strandadmin

Download the Bootable Image

The following steps need to be done with a Windows desktop or laptop - and it is easiest to do it at your own personal workstation since the downloads can take a while to complete.

Prepare USB Thumb Drive

These steps will build a bootable USB thumb drive and must also be done on the same Windows pc as the download step.

  • Insert your USB flash drive into your Windows pc. It should pop up a window allowing you to explore the contents of the thumb drive.
  • Right click on the drive letter for the flash drive and click on format. Do the format even if it is a new USB device. A Quick format is ok and it MUST be formatted using the FAT32 format type. It will not work with NTFS format.
  • Download Rufus or unetbootin and save the Windows version to your desktop.
  • Run that program (it does not need to be installed).
  • Pick your thumb drive from the drive selections (at the bottom on unetbootin, top on rufus)
  • On unetbootin, select the Diskimage radio button with the ISO drop down settig and browse to the DVD ISO image file that you downloaded.
  • On Rufus, set the "Create a bootable disk using" to "ISO Image" and browse to the DVD ISO image file by clicking the icon next to the selection. If it asks to download something, do that. If it asks about using DD instead of ISO format, select DD mode.
  • Click OK to start the process.
  • At the end with unetbootin, it will ask if a file should be overwritten. Say no if you happen to see it. If you wait too long, it automatically overwrites it - which also is fine.
  • When all done, click exit (not reboot).
  • IMPORTANT: Safely eject your USB thumb drive by clicking on the upward pointing arrow (to show hidden icons) at the bottom-right corner of the screen.
    Show Hidden Icons
  • Right click the "Safely Remove Hardware and Eject Media" icon. Sometimes this is in your taskbar (not hidden)
    eject media
  • If you are not running Windows 7+ and do not know how to eject your usb drive, wait a minute or so to be sure that everything is written.
  • Remove the thumb drive.

Rebuild the Linux Digital Media Player Operating System

Your thumb drive is now ready to upgrade your StrandVision player. These steps (and all remaining ones) must be done directly on the StrandVision player. If it is easier, you can relocate the StrandVision player to your office until everything is completed.

  • Turn off the strandvision linux digital media player by touching the power button
  • Attach a keyboard, mouse and easy to view monitor to the player
  • Attach the thumb driv o a USB port or SD Card in the front card slot
  • Turn on the digital media player
  • Press the boot menu key repeatedly while the bios is searching for boot devices.
    • On the R360, R370 and R380 shuttle pc, the boot menu key is F7.
    • On the R350 aOpen pc, the boot menu key is F11.
    • On the R250 Intel NUC pc, the boot menu key is the F10.

warning!Note: If you are not seeing the menu, it is possible that you are connected into a USB 3.0 port. Try connecting your keyboard into other USB ports and repeat the prvious steps until the boot menu appears.

  • Once the boot menu appears, select something similar to "Generic USB drive" or sometimes just "Flash". Every USB thumb drive has different options available, so you may need to try several of the options to find the appropriate USB thumb drive options until it boots up to the CloneZilla screen.
  • Clonezilla Boot Up ScreenIf you picked the right device, a CloneZilla text menu screen with blue background and green options will appear. If it does not, restart the process and select a different boot device.
  • Press enter on the first menu screen to continue.
  • The system will do a bunch of stuff to initialize - ignore any errors.
  • Confirm that you want to overwrite your hard disk twice.
  • The image will be restored in 3 to 5 minutes.
  • When it is done, it will reboot or a menu will appear giving you the option to poweroff, reboot, cmd or restart. Select the reboot option.
  • Once the pc reboots, it will start initializing the system.
  • When the cloning is complete, disconnect the usb drive or remove the sd card
  • Save the drive in a safe place for future rebuilds

Boot using UEFI (if needed)

Clonezilla Boot Up Screen
  • If the pc does not start up, then you probably need to change the boot option to UEFI.
    • Restart the pc and press the Del key to configure the BIOS
    • Select the boot tab across the top
    • Move down to the Boot Mode Select and press Enter
    • Select UEFI boot mode
    • Choose Save & Exit from the top tab and confirm saving

Setup Static IP Address (if needed)

The digital media player is configured to use DHCP automatically, so only follow the steps from this section if you need a static ip address.

  • You will need the root password to make these changes. When the system is first built, the password is "strandvision" (without quotes). Once the system is initialized, the password is changed. You can get your root password by contacting StrandVision at 715-235-SIGN (7446) or open the desktop web browser to "localhost" and click on the Setup, Show Root Password menu selection.
  • If the signage is running, press the escape key to turn the signage to a window followed by the 'W' key to lock it there. Then drag it off to the side.
  • Click on System, Preferences, Network Connections
  • Click on System eth0 device
  • Click Edit
  • Click on the IPv4 Settings tab
  • Set method to Manual
  • Click the Add button
  • Click on the IP Address section and replace what is there with the Static IP Address.
  • Click on the Network Mask column to the right of the IP Address. Remove what is there and type your network mask
  • Click on the Gateway column to the right of the IP Address. Replace what is there with the Gateway. If the Apply button does not activate, then you may have an unreachable gateway based on your mask settings.
  • Click inside of the DNS Servers box and replace with your dns servers separated by a comma
  • Click Apply and close the box. You may need your root password here. If the Apply box is grayed out, then something is wrong with your IP address, mask or gateway information.
  • If you have other wired or wireless ethernet devices listed, set the same values for all other devices.

Activate StrandVision

Once the StrandVision player restarts, it must be re-initialized to communicate properly with the StrandVision Digital Signage network.

warning!Note: If the pc (with the same mac address) had been running within the past 3 months, your pc will automatically rebuild using the previous settings.

  • Open up the desktop web browser and type "localhost" as the web url.
  • If there are any issues that need to be addressed, you will see a message on the screen. Most errors (except for internet connection issues) will auto-correct within a minute or two. If there is an internet connection issue, verify your network connection and settings. The system checks for changes and refreshes this message once per minute.
  • Once everything is properly initialized and the latest software downloaded from the StrandVision cloud, a short text string will appear on the screen. You can initialize the system from another pc at https://www.strandvision.com/?activate&e=1.
  • Alternatively you can click on the link at the bottom of the screen to fill out a form to activate the system:
    • The first screen is for your model/serial number. Locate your pc’s model number and serial number. It is a bar coded label on the back or side of your pc. It is also on the original box that came with the pc if you still have it (a little larger print). On the R250 pc (Intel NUC), you will only enter the serial number.
    • Enter the model/serial number inforation in the format specified.
    • The system will configure the databases and secure the root password which can be found by clicking on the player at https://www.strandvision.com/?playstats&e=1.
    • When it asks, enter your digital signage username and password. StrandVision may have provided this to you already. Note that this is NOT the root username and password. It is your StrandVision web site login information. If you have multiple screens on your account:
      • go to StrandVision.com
      • log into your signage account
      • Click on Signage Pages / View Signage
      • Select the appropriate screen from the drop down list at the top of the screen
      • use the username and password that appears in the "Play your Signage on a TV Display" section
  • When the digital signage username and password has been verified by the StrandVision servers, it will show a status of the installation progress which can take up to 30 minutes to fully complete.
  • Once the system has enough information to start, the signage will appear in full screen mode.
  • If you ever need to keep this from being full screen mode, click on the screen to give it focus and press the escape key followed by "W" key (window) to toggle full screen and lock it into window mode.

Clone USB Thumb Drive

Once your player is running, you can use it to clone your thumb drive or sd card. If any of these steps ask for a password, it is svision.

  • Press the W key to drop the signage to a smaller window
  • Insert your USB flash drive or SD Card into your signage player
  • Click on the top Activites menu, search for Terminal and select it
  • Enter the command: sudo dd if=/dev/sdb of=/home/svplayer.dd bs=1024 status=progress
  • Wait a few minutes for the disk to be copied to the operating system drive
  • Remove the master disk and insert another flash drive or sd card that is the same size or larger than the master
  • Enter the command: sudo dd if=/home/svplayer.dd of=/dev/sdb bs=1024 status=progress
  • Wait a few minutes for the usb disk to be cloned
  • Enter the command: sudo eject /dev/sda
  • When you are finished making copies, reboot the player or close the terminal window and the signage. The signage will restart automatically.

Using Obf, Server SV22-8.3-10.1.1.22, Remote 44.200.86.95, Load: 8.0%-0.0%-8@2.7Ghz Intel Xeon E5-2680, MC 8.0MB-327ps(75%), OPC 78.1MB-261ps(100%), Time:0.12485 secs